8 best large language models for 2024 It is also very important for the integration of voice assistants and building other types of software. We had to create such a bot that would not only be able to understand human speech like other https://chat.openai.com/ bots for a website, but also analyze it, and give an… Continue reading How to Build a Chatbot using Natural Language Processing?
Month: July 2024
Customer Service KPI: What Metrics To Track & How To Improve Them?
8 service desk KPIs and performance metrics for IT support CSAT is an excellent KPI to track in tandem with operational metrics, as it can reassure you that your efforts are working, or advise you on how to change course. In addition, since CSAT is such a complicated metric, with many variables factoring into its… Continue reading Customer Service KPI: What Metrics To Track & How To Improve Them?